How do I re-assign a donation?
To login into your Grassrootz admin account click here.
1) Click the ‘Donations’ button in the top menu.
2) Use the search and filter functions to locate the donation (I recommend searching the email in the search bar).
3) Click on ‘edit’ next to the donation you wish to re-assign.
Note: Using the edit function allows you to edit other details, such as the name in which the donation was made, the email the receipt will be sent to, and the message that is published on the fundraiser's page.
4) Use the drop-down boxes to find the correct team and supporter the donor wished to donate to.
5) Submit the changes.
Need further assistance? We're happy to help! Reach us at firstname.lastname@example.org.