How do I amend the email to which a receipt is sent?
Click here to login to your Grassrootz admin account.
1) Click ‘Donations’ in the top menu.
2) Use the search function to locate the donation (I recommend searching the donor's email).
3) Click ‘edit’ in the Actions box.
Note: Using the edit function allows you to edit other details, such as the name in which the donation was made, the email the receipt will be sent to, and the message that is published on the fundraiser's page.
4) Change the email field to the required email.
5) If you wish to reissue a receipt for the donation, click yes, and submit the changes to the donation.
Need further assistance? We're happy to help! Reach us at firstname.lastname@example.org.