How do I reissue a receipt?
Click here to login into your Grassrootz admin account.
1) Click the ‘Donations’ button in the top menu.
2) Use the search functions to locate the donation (I recommend searching the donor's the email in the search bar).
3) Click ‘edit’ in the Actions box.
Note: Using the edit function allows you to edit other details, such as the name in which the donation was made, the email the receipt will be sent to, and the message that is published on the fundraiser's page.
4) Toggle ‘Issue Receipt' to yes.
5) Click ‘Submit’.
Need further assistance? We're happy to help! Reach us at firstname.lastname@example.org.